Insurance leaders of today rightly identify issues like budget, ease of implementation, and meeting business needs as high priorities when choosing new technologies. However, recent data reveals one top priority that many insurers have in common - wanting to provide value to their customers.
87% of those surveyed marked providing value to customers as high priority when upgrading systems. This includes advanced features like self-serviced customer portals that empower policy holders to manage interactions on their terms.
At Intellimin, our customer portal exemplifies this commitment to convenience and empowerment. Customers have full control over their interactions, with policy documentation and communication conveniently downloadable at any time. They can effortlessly make policy changes, update contact details, modify payment information, and lodge claims and requests, all through a single, user-friendly platform.
Moreover, Intellimin's modern, responsive design is API-driven, ensuring seamless website sales and self-service capabilities across various devices, including mobile. This design not only enhances user experience but also supports insurers in meeting their strategic goals of efficiency and customer satisfaction.
With a focus on enhancing customer value through digital innovation, we can help take your insurance business to the next level.
Get in touch today to learn more about how Intellimin can help take your business to the next level.
*source- 'Legacy Out, Digitalization In: The State of Modern Insurance Technologies 2024'
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