Sales advisor portal that enables advisors to complete complex policy applications with their clients and view their applications. The portal is configurable to support the automated underwriting and straight-through processing of an application and the issue of a policy.

Customers can control how and when they interact. Policy documentation and communication are entirely convenient and downloadable. There is also the ability to make policy changes, update contact details, change payment details and lodge claims and requests, all in one place.

The platform allows effective management of group and individual businesses, including inherent compliance, policy administration, and renewal functions, creating a centralised view for the customer.

Bring new products to market quickly through the configuration of the platform regarding underwriting, benefits, and premium pricing rules.

The product management module supports the creation and maintenance of products. Products can be created with a variety of configurable rules that are then used to determine underwriting outcomes, calculate levels of cover for existing conditions, calculate premiums and commissions and determine claim adjudication outcomes.

Enables policies to be issued and policy changes to be made in real-time with full underwriting applied. Underwriting rules and outcomes are defined in a graphical form for easy understanding. The system is then configured to ensure the rules are accurately applied at onboarding and for ongoing policy administration.

Centralises the generation, printing, viewing and electronic transmission of all customer communications.

The communications management module provides an efficient process for the production of all customer outputs. Full history of communications exchanged are available.

Management of group business including billing, premium discounts, renewal terms and tailored products that are applicable to policies within a group is available.

Automation of premium billing, payment processing, and receipting functions to support variable billing terms, frequencies and payment options.

Manage the automated generation of scheduling, payments and communication relating to the claims, benefits and commission.

The accounts payable module provides functionality to pay claims to policy owners, providers, and facilities for life and health insurance products and pay commission to sales agents.

Real-time events and accurate renewal calculations, payment-based commission calculation, automated clawbacks, commission splits, stepped renewal rates over time, scheduled payments.

Fully automated adjudication of prior approval & claims and workflow management. Cover life claims, health prior approvals and claims for non-medical, medical and surgical.

This module provides an option of manual assessment or overrides of any claim. This is controlled through user security and can be restricted to users with designated authority to approve claims. Claims can be paid to multiple beneficiaries.

Centralised activity tracking and workflow management to support the management of claims, policies, groups, providers and salespeople.