Sales and Policy Issue
Cloud based application straight through processing incorporating quoting, policy application, automated underwriting assessment, policy issue and documentation.
Self-Service
Integrated online access for quoting, policy applications, communication, prior approval and claims lodgement. The central and secure storage of this information enables improved service to customers, financial advisors, and group administrators.
Policy
Administration
Effective management of group and individual business including policy administration, and renewal functions.
Product
Management
Ability to quickly create new products through configuration of underwriting, benefits, and premium pricing rules.
Billing and
Accounts
Receivable
Automation of premium billing, payment processing, and receipting functions to support variable billing terms, frequencies and payment options.
Communication
Management
Centralizes the generation, printing, viewing and electronic transmission of all customer communication.
Reporting
Provision of standard and customised operational reporting and integration to reporting tools.
Accounts Payable
Manage the generation of scheduling and payments relating to the claims, benefits, commission and providers.
Commissions
Supports real time event based and renewal calculations, payment-based commission calculation, automated claw backs, commission splits, stepped renewal rates over time, scheduled payments.
Claims
Administration of life claims including workflow management of requirements
Medical Claims
Assessment and
Prior Approval
Rules-based assessment of complex prior approvals and medical claims, including automatic assessment of related pre-existing medical conditions, to reduce your processing costs, improve turn-around and improve claims accuracy for complex medical insurance.
Provider Contracting
Administration of contracted providers and their pricing arrangements to assist proactive management of the claims costs associated with contracts.
