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Common Questions
Does Intellimin support life and health insurance products? Yes, Intellimin is a highly configurable system that supports multiple insurance types. Our system allows your customers to have one billing account for multiple insurance products.
How quickly can new products be brought to market? Intellimin modules can be easily configured, allowing new products to be implemented within days, with no impact on existing products.
Does Intellimin support group business? Intellimin supports both group and individual business for all insurance types. Premiums may be paid by a group, an individual, or a combination of both.
Does Intellimin support online quoting and applications via the web? Yes, Intellimin supports the online quoting, underwriting assessment and policy issue of multiple products at one time.
Can premium prices be adjusted for different groups for different time periods? Intellimin has flexible premium calculation options. Our renewal system supports different rate-cards for different time periods for different groups.
Can commission and claw back be calculated? The Intellimin Commission Module can be configured to support different operating rules. The calculation of commission payments and claw back is automated.
Can payments be scheduled on a daily or weekly basis? Yes, Intellimin accounts payable module supports the generation, scheduling and payment of claims, commissions and other payments on any payment frequency.
Can policies have loadings and discounts applied? Intellimin configuration enables different loadings and discounts to be applied at policy and individual levels.
What payment options are available? Intellimin supports a range of payment frequencies from weekly to annual, with payment by recurring credit card, direct debit, cheque, bank payment, or from other payment systems.
Can customers receive invoices and renewal notification via email? Yes. The Intellimin Communication Management Module allows you to send customer outputs by email, reducing printing and mailing costs.
Is the assessment of health claims automated? Yes. Intellimin uses real time rules to systematically assess complex prior approvals and claims – this includes the automated assessment of pre-existing medical conditions. These automated assessments result in reduced processing costs, improved turn-around and improved claims accuracy.
Can Intellimin convert the data from our existing system? Yes, Intellimin consultants have hands on experience in converting complex insurance data to ensure seamless ongoing operations Does Intellimin enable customers to logon and view their policies? Yes, the self service module can be configured to enable customers to view and maintain their policy details. Is Intellimin able to assist us with workflows and roles? We understand the importance of efficient workflows and minimal hand-offs between roles. As part of implementation, Intellimin is able to assess the impact on roles and workflows and recommends the appropriate organizational structures to support operational efficiency. Can Intellimin train our staff? Yes, Intellimin is able to prepare training plans and material and to teach your trainers to conduct end-user training.
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